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FAQ

Discover helpful answers to the questions we hear most often.

We are considering a contract with multiple accounts for our corporation. Is it possible to get a discount on the subscription?

Yes. We offer discount coupons for subscriptions based on the number of accounts. Please contact us through the Contact Us form below with the number of accounts you intend to subscribe to.

Is there a way to undo the changes made by SheetFlash using Ctrl + Z?

No. Due to the way Microsoft Excel works, it is not possible to undo changes made by an add-in using Ctrl + Z. When running SheetFlash, always ensure that you specify a starting cell with enough empty space or a new sheet as the Result Destination to avoid overwriting existing data.

Are the API Keys for Generative AI saved in SheetFlash server?

No. We do not store your API Key on our data servers. We take great care in handling your sensitive data, and as such, the API Key is not saved. Therefore, you will need to enter the API Key each time you access the project.

How to cancel the paid subscription plan?

You can simply selct "Free" plan. Once it's selected, your subscription would be canceled automatically.

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