Discover helpful answers to the questions we hear most often.
We are considering a contract with multiple accounts for
our corporation. Is it possible to get a discount on the
subscription?
Yes. We offer discount coupons for subscriptions based on
the number of accounts. Please contact us through the
Contact Us form below with the number of accounts you intend
to subscribe to.
Is there a way to undo the changes made by SheetFlash using
Ctrl + Z?
No. Due to the way Microsoft Excel works, it is not possible
to undo changes made by an add-in using Ctrl + Z. When
running SheetFlash, always ensure that you specify a
starting cell with enough empty space or a new sheet as the
Result Destination to avoid overwriting existing data.
Are the API Keys for Generative AI saved in SheetFlash
server?
No. We do not store your API Key on our data servers. We
take great care in handling your sensitive data, and as
such, the API Key is not saved. Therefore, you will need to
enter the API Key each time you access the project.
How to cancel the paid subscription plan?
You can simply selct "Free" plan. Once it's selected, your
subscription would be canceled automatically.